nurses answer

Benefits-eligible employees enrolled in a health plan with UNM Health, BlueCross BlueShield of NM or Presbyterian have free access to your medical carrier’s telephonic nurse advice 24 hours a day, 365 days a year to assist with any health-related issues for members covered under one of those plans.


If you are not feeling well and do not know what to do, simply call the experienced registered nurses (RN) of the medical carrier in which you are enrolled for answers to your questions and health concerns.

Have your medical ID card on hand, you may be asked to verify your identity or that you are covered under the plan.

UNM Health – “Nurse Advice New Mexico”

BlueCross BlueShield of NM

Presbyterian Health – “PresRN”
505-923-5570 or toll-free 866-221-9679