In March of 2020, the COVID-19 pandemic swept the country and brought many changes with it. Some changes were fleeting, going away once they are no longer deemed a necessity, such as mask mandates and remote working conditions; while others seem like they are here to stay, such as the use of Zoom.

Most everyone is now familiar with Zoom, the video conferencing software that The University of New Mexico uses for classes, meetings, and social events. Zoom has added many features during the course of the pandemic that have served to increase its accessibility, especially for Deaf and Hard of Hearing users. Live Transcription is a speech recognition feature that can be helpful in a pinch when anyone may need extra support during a meeting.

This feature is now enabled on all UNM Main Campus accounts. You may have noticed the “CC” button that now appears on the bottom toolbar, simply click that and select “Enable Live Transcription” if you’d like to use this during a meeting that you are hosting. If you’re not the host, you have the option to request Live Transcription, which sends a notification to the host of the meeting you are in.

For more information on this feature and its uses and limitations, visit Web Meetings and Accessibility Accommodations.