Pre-registration at midnight is a thing of the past for students at The University of New Mexico. UNM has modified the time period when pre-registration opens from 12 midnight to 7 a.m. beginning immediately with summer and fall pre-registration.
Previously over a designated two-week period, students could register for courses during the pre-registration period at midnight of their appointment day, meaning that transactions occurred outside of regular University business hours. A number of departments including advising, Bursar’s office, support services and the Registrar’s office, would gather from 9 p.m. to 1 a.m. to provide support services and monitor one night of pre-registration. However, staff is not available to assist students the remaining evenings.
UNM decided to review the process and a team comprised of the Advising Strategies, IT and the Registrar’s office began to examine the issue last fall. The team conducted a survey of more than 650 students in December 2018 to ask about their registration experience and solicit feedback about the process opening at midnight. Thirteen percent responded to the survey and provided feedback that supported opening registration during the day.
The review team also examined peak classroom times to explore the best times that would not interfere with open registration. Additionally, the advising community was consulted and asked which time would allow them to provide the most support, either 7 a.m. or 5 p.m. Research of similar Banner institutions also found several times outside of midnight with 7 a.m. being the most common time.
“Based on our research, the team found that 7 a.m. interfered little with peak class times, and provides students all business day to resolve registration issues with faculty, Bursar, and or advisors,” said Laura Valdez, director, Advising Strategies. “Moving forward, the Registrar’s Office will modify pre-registration times to 7 a.m.”
As part of the modification process, the IT staff will conduct load tests, while Advising Strategies staff is working to communicate the change to all students and stakeholders this spring.
For more information, visit Office of the Registrar.